I Sent Money to a Scammer — What Do I Do Now?
You have just realised you sent money to a scammer. Every minute counts for some payment types. Here is exactly what to do — ordered by urgency, by payment method, and by what is actually recoverable.
What is the first thing to do after sending money to a scammer?
Call your bank or payment provider right now — before reading the rest of this guide. The fastest action is always the financial one. Tell them you have been the victim of a romance scam and ask to initiate a recall, chargeback, or fraud dispute depending on your payment method. Do not wait until you have gathered evidence or filed reports — do the financial call first.
Then come back and work through the rest of this guide. Evidence gathering, reporting to law enforcement, and understanding your recovery options all matter — but none of them matter more than the financial call you make in the next 60 minutes.
Actions by Payment Method — Do These First
- Bank wire or transfer: Call your bank's fraud line immediately. Ask to initiate a recall request. UK banks must comply with the APP fraud reimbursement scheme. US banks will attempt a recall. Provide the receiving account details and the exact amount and date.
- Credit or debit card: Call the number on the back of your card. Ask to dispute the charge as fraud. Card networks (Visa, Mastercard, Amex) have strong consumer protection rules — chargebacks are often successful for romance scam charges.
- PayPal: Open a dispute in the Resolution Centre immediately. Select "I didn't authorise this transaction" or "I didn't receive what I paid for." Act within 180 days of payment.
- Cryptocurrency: Do not send any more. Identify the exchange you used and report the destination wallet address to their compliance team. If funds are still on the exchange, a freeze may be possible. File with FBI IC3 — include the wallet address, transaction hash, and amount.
- Gift cards: Call the issuer's customer service and report the card numbers as fraudulently obtained. Then add them to your IC3 report. Amazon: 1-888-280-4331. Apple/iTunes: 1-800-275-2273. Google Play: support.google.com.
- Wire via money transfer service (Western Union, MoneyGram): Call Western Union fraud at 1-800-448-1492 or MoneyGram at 1-800-926-9400. If the transfer has not yet been collected it can sometimes be cancelled.
After the Financial Call: Next 24 Hours
- Document everything — screenshot the scammer's profile, all conversation logs, every payment confirmation, and the account details you sent money to. Do this before blocking.
- Block the scammer on every channel after documenting.
- File with FBI IC3 at ic3.gov. Include all documentation. This creates the federal record.
- File with the FTC at reportfraud.ftc.gov.
- Report the profile to the platform where you met them.
- Tell one trusted person — isolation increases vulnerability to secondary scams targeting you.