Frequently asked questions.
Quick answers to common questions about our identity verification and research services — pricing, process, country coverage, refunds, and how we handle your data.
What you need to know in one paragraph
AllRussian provides human-led identity verification and research across 22+ countries since 1999. Two clear report tiers: $50 for the Basic Verification Report (single-layer PDF — identity, marital, residence, criminal record, or any one service), $118 for the Advanced Verification Report (multi-layer PDF combining all four). Standard turnaround 3–5 business days. Both reports are delivered as PDF files by email. Subject is never contacted. Payment comes after we review the case and confirm scope. If you are not satisfied, full refund issued immediately, no questions asked — though in 27 years, no client has ever asked.
What does AllRussian actually do?
We provide lawful identity verification and research services. This includes identity checks, scam-risk reviews, reconnection searches, passport document analysis, tenant screening, job candidate verification, due diligence, and more. All work is human-led — not automated database lookups — and is conducted using public registries, court records, and lawful social-source analysis.
Is this service legal?
Yes. We only use publicly available information and work within applicable local laws and regulations. We do not access private accounts, confidential communications, or protected databases. Every request is reviewed for a legitimate purpose before work begins.
Will the person I am checking be contacted?
Never. The subject of the research is not contacted under any circumstances. The entire process is discreet and confidential.
How much does a report cost?
Two clear report tiers. US$ 50 for the Basic Verification Report — a single-layer verification PDF file with one focused check on identity, marital status, residence, criminal record, or any other single AllRussian service. US$ 118 for the Advanced Verification Report — a multi-layer verification PDF file combining identity, marital, residence, and criminal-record checks in one coordinated document, matching the structure shown in the sample report. Both reports are delivered as PDF files by email. Highly complex cases beyond the Advanced Report are quoted separately after we review the request.
Do you offer refunds?
Yes — without conditions. If you are not satisfied with the report we deliver, ask for a refund and we issue it immediately, no questions asked. In 27 years of work, no client has ever asked for one. We keep the policy in place because we mean it, and because it is the simplest possible way for a new client to verify our standards are real before they pay.
How long does a report take?
A standard report usually takes 3–5 business days, depending on the information available and the scope of the request. More detailed cases may take longer, and we always communicate the expected timeframe after reviewing your details. Certain records affected by post-2022 conditions may require additional time.
What information do I need to provide?
Any details you already have help: a name, photo, email address, phone number, social-media profile link, passport copy, or simply a description of your concern. Even limited information can be a starting point.
Which countries can AllRussian verify identities in?
We cover over 27 countries, including the United States, Canada, the United Kingdom, Germany, France, Sweden, Poland, Russia, Ukraine, Belarus, Moldova, Kazakhstan, Uzbekistan, Kyrgyzstan, Georgia, Armenia, Azerbaijan, the Netherlands, Belgium, the Czech Republic, and the Baltic states. Visit our Services page to see the full list of country-specific research hubs.
What payment methods do you accept?
We accept debit cards, credit cards, ACH, Wise, and wire transfers. Local bank transfer options in several currencies can be discussed after the order is received. Payment is only requested once we have confirmed the request is in scope and the case can be handled lawfully.
Is my personal information kept confidential?
Absolutely. Client information, case details, and all communication are treated as strictly confidential. We never share your data with third parties unless required by law enforcement with proper authority.
Can you guarantee results?
We guarantee a thorough, professional search of available sources and a written report describing exactly what was found and what could not be verified. We cannot guarantee that every record will be complete in every jurisdiction. Results depend on the quality of the information provided and the availability of records in the relevant country. Our refund policy is the backstop: if the report does not meet your expectations, ask for a refund.
How do I start an order?
The easiest way is to complete the order form on our website. Alternatively, you can email us at allrussian@allrussian.com with a description of your case. We review every request and respond with the next steps within one business day.
What if I have a more complex case?
Standard pricing covers identity checks, marital status, residence, and criminal records at two fixed tiers. Cases that go beyond this — multiple subjects, corporate due diligence, extended surveillance history, or situations that require custom research scope — are handled separately. See the detailed service options for a full description of what is available for complex cases, or email us to discuss the specifics before placing an order.
What if I am in the EEA or UK?
We comply with GDPR requirements. You have the right to access, correct, or delete your personal data. Our Privacy Policy page explains these rights, and you can exercise them by contacting us at any time.
We're happy to help.
If your question wasn't answered above, email us or submit your case details directly.